The worst service ever
I usually don't take the time to write reviews but I feel like I need to do it for others to take into consideration. I decided to buy this lights for my weading but everything went wrong. I waited and waited and the lights never arrived. When I contacted customer service they told me that USPS informed that there was insufficient information on the address and my packet could not be delivered. When I confirmed the address everything was correct. I insist about what happened and they continue telling me that the error was with USPS and that they will refund me the money less the shipping. For me that was unacceptable because I didn't choose USPS or I didn't even send the packet so at this point I don't have the lights and I lost the shipping. Finally the company's "Customer Service" write this final email:
Shame on you-the Post office screws up and you blame us and to send to another adress-WOW- I did refund all your money-before your stupid email--yes ALL of it-while we now go broke oh whoa is us!!!!
After 37 years we are going broke!
All youi had to do was say the DAMN Post Office screwed up---
NOT US we used your address your mail person hate you- OH WHOA is us we is goin broke- what are we goin do!!!!!!
(I put it on verbatim as I received it)
So I lost money I didn't receive the product and ended up treated like this.
You can decide what you want to do when you buy from this guys.
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